Desvios entre aspectos ostensivo e performativo em rotinas organizacionais: proposta de ciclo de revisão para administração pública

Paulo Roberto da Silva; Juliano Danilo Spuldaro; Ana Marcia Debiasi Duarte

doi:10.5585/2023.23093

Autores/as

Paulo Roberto da Silva Unoesc - Campus Chapecó / Concórdia, Santa Catarina (SC) http://orcid.org/0000-0002-4973-799X
Juliano Danilo Spuldaro Unoesc - Campus Chapecó / Chapecó, Santa Catarina (SC) https://orcid.org/0000-0003-3174-7062
Ana Marcia Debiasi Duarte Unoesc - Campus Chapecó / Chapecó, Santa Catarina (SC) https://orcid.org/0000-0001-8054-0063

DOI:

https://doi.org/10.5585/2023.23093

Palabras clave:

Rutinas organizativas, Administración Pública, Aspectos ostensibles y performativos

Resumen

Objetivo del estudio: Proponer un ciclo de revisión de las rutinas organizacionales de las organizaciones de la administración pública a partir del análisis de las desviaciones entre los aspectos ostensibles y performativos de la rutina de gestión y supervisión de contratos del Instituto Federal Catarinense.

Metodología/enfoque: Investigación cualitativa, descriptiva, estudio de caso único, con recolección de datos a partir de investigación documental y entrevistas.

Originalidad/ Relevancia: La investigación ayuda a apropiar el tema rutinas organizacionales a la administración pública, analizando desvíos entre el comportamiento de los agentes y las reglas que los rigen. Además, se propone un ciclo de revisión de estas desviaciones.

Principales resultados: Se identificaron desviaciones resultantes de la desactualización o inadecuación de lo previsto en el aspecto ostensible. Además, los agentes tienden a no basar la performatividad en lo previsto en documentos e instrucciones, ya que sus hábitos, competencias y habilidades les obligan a una inercia en su forma de actuar.

Aportaciones teórico-metodológicas: Proposición de un ciclo de revisión de rutinas organizacionales para la administración pública que haga la contención de variaciones no deseadas en la ejecución de la rutina.

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Biografía del autor/a

Paulo Roberto da Silva, Unoesc - Campus Chapecó / Concórdia, Santa Catarina (SC)

Mestre

Juliano Danilo Spuldaro, Unoesc - Campus Chapecó / Chapecó, Santa Catarina (SC)

Doutor

Ana Marcia Debiasi Duarte, Unoesc - Campus Chapecó / Chapecó, Santa Catarina (SC)

Mestre

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