Prácticas de intercambio de conocimientos en comunidades de práctica con múltiples asignaciones: una revisión integradora
DOI:
https://doi.org/10.5585/riae.v19i1.13913Palabras clave:
Gestión del conocimiento, Comunidades de práctica, Comunidades de práctica con múltiples asignaciones, Comunidades de conocimiento, Prácticas de intercambio de conocimientos.Resumen
Objetivo: Comprender las prácticas de intercambio de conocimientos utilizadas en comunidades de práctica que tienen puntos de contacto distribuidos geográficamente. Estos comunidades, llamadas “Comunidades de práctica de asignación múltiple (CoPs)”, necesitan usar prácticas diferenciadas para compartir sus conocimientos.
Metodología / enfoque: Se realizó una revisión integradora, consultando las bases de datos Scopus, Web of Science y SciELO, con análisis temático de los artículos revisados.
Originalidad / relevancia: Las CoPs intraorganizacionales y sus iniciativas de intercambio de conocimientos han sido ampliamente discutidas en la literatura. Sin embargo, las CoPs asignadas de manera múltiple y sus prácticas de intercambio de conocimientos aún están poco estudiadas.
Resultados principales: Se identificaron y discutieron cuatro dimensiones de las prácticas de intercambio de conocimientos: 1) “Lugar de integración”, 2) “De los prestatarios al intercambio de conocimientos”, 3) “Promoción de conexiones” y 4) “Implementación y apoyo”.
Contribuciones: El artículo tiene contribuciones en dos líneas principales: 1) las dimensiones identificadas pueden ofrecer subsidios para el análisis de los procesos de intercambio de conocimientos en comunidades de práctica multi-asignadas; 2) las prácticas presentadas pueden colaborar con la calificación y el enriquecimiento de proyectos de intercambio de conocimientos en CoPs multi-asignadas existentes o en creación.
Conclusión: No existe un conjunto estándar de prácticas de intercambio de conocimientos en CoPs con múltiples asignaciones. El denominador común es que la elección de tales prácticas debe tener en cuenta los objetivos de la comunidad, las características de sus miembros, la naturaleza del contenido que se compartirá, los canales para compartir el conocimiento y también los recursos disponibles.
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