Information and knowledge management in research and development projects – a case study

Abstract

This article aims to present the Information and Knowledge Management Plan, which aims to support the processes of creation, acquisition, sharing, storage, (re)use, protection and transfer of information and knowledge, proposed for a Research and Development Project for the sponsor enterprise/client - Celesc Distribution, company from the electricity sector in Santa Catarina and executed by the Institute of Studies and Energy Management – INERGE. The project is part of the R&D program of the National Electric Energy Agency - ANEEL in accordance with the law number no 9.991/2000. The theoretical reference is based on the areas of Project Management and Knowledge Management. Methodologically it is characterized as an interorganizational, interproject research of experimental development. The results are not effective yet, due to the little time of implementation of the project. However it may be inferred that the systematization of the information and knowledge from a single environment, in addition to giving support to the development of the activities of the project teams, will support the processes of information and knowledge management and, essentially, the transfer of the information and knowledge from the executor company and its partners to the sponsor/client company.