Comparative Analysis from the Perspective of Tourists in the All-Inclusive System in Cancun, Mexico, and Puerto Plata, Dominican Republic

Authors

  • Francisco Orgaz-Agüera Universidad Tecnológica de Santiago - UTESA.
  • Tomás López-Guzmán Universidad de Córdoba.
  • José Francisco Domínguez Estrada Universidad del Caribe -UNICARIBE
  • Manuel Alector Ribeiro Universidad de Surrey - UK.

DOI:

https://doi.org/10.5585/podiumPDM7

Keywords:

All-inclusive systems, Hotels-resorts, Tourist motivations, Caribbean

Abstract

The all-inclusive system has been highly developed in different countries of the Caribbean. This paper shows a comparative analysis of two established destinations such as Cancun and Puerto Plata in order to know the sociodemographic profile and valuation of the all-inclusive system of tourists visiting these areas. The main results show the high degree of satisfaction with the trip because of the convenience that this system gives clients and the knowledge of the spending budget prior to the travel. An aspect to improve stands out as the need to strengthen the interaction between the local community and travellers.


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Author Biographies

Francisco Orgaz-Agüera, Universidad Tecnológica de Santiago - UTESA.

PhD in Tourism at University of Seville, (Spain). Researcher in tourism and environment at Technological University of Santiago, Dominican Republic.

Tomás López-Guzmán, Universidad de Córdoba.

Doctor in Economics by the Universidad Nacional de Educación a Distancia - UNED, (Spain). Researcher at tourism and environment at University of Cordoba, Spain.

José Francisco Domínguez Estrada, Universidad del Caribe -UNICARIBE

Bachelor of Tourism and Researcher in tourism at University of Caribe, (Mexico).

Manuel Alector Ribeiro, Universidad de Surrey - UK.

PhD in Tourism at University of Algarbe - UAlg, (Portugal). Lecturer in Tourism Management, University of Surrey - UK. 

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Published

2018-09-03

How to Cite

Orgaz-Agüera, F., López-Guzmán, T., Domínguez Estrada, J. F., & Alector Ribeiro, M. (2018). Comparative Analysis from the Perspective of Tourists in the All-Inclusive System in Cancun, Mexico, and Puerto Plata, Dominican Republic. PODIUM Sport, Leisure and Tourism Review, 7(2), 178–192. https://doi.org/10.5585/podiumPDM7