Integration of efforts of the accounting area servers in a Federal Education Institute based on BPM

Abstract

Procedural flows that were considered unfeasible due to the high cost and time that would be spent with the physical processing of the process, can now be made feasible seeking the effectiveness of the processes, in view of the implementation of digital processes by some public institutions. There are management models such as Business Process Management (BPM) that can align the benefits provided by the implementation of electronic processes to the institution's demands. In this perspective, this study sought to verify the possibility of integrating the efforts of servants in the accounting area, responsible for the activities of issuing commitment, settlement and payment, in two CAMPI of a Federal Institute of Education (IFE). Methodologically, the study has an applied nature, qualitative approach, descriptive objective and was characterized as action research. The research was conducted based on the BPM life cycle proposed by Baldam (2008), developing in four stages: process selection and prioritization, current state modeling (as is), future state modeling (to be) and execution of activities with the proposed model. With the information gathered and the graphical representations of the models, a manual was prepared to guide the execution of activities with the proposed model. The results showed that, in terms of Information and Communication Technology (ICT) systems used during the execution of these activities, it is already possible for a server in the accounting area to operationalize the demands for several CAMPIes of an IFE, demonstrating the feasibility of the proposed model and applicability of BPM concepts.