Scope and stakeholder management in the implementation of a software project in an environment without project context
DOI:
https://doi.org/10.5585/iptec.v8i2.17456Keywords:
Scope management, Stakeholder management, Project managementAbstract
This technical report discusses the importance of applying project management tools focused on scope and stakeholder management. The method used was a case study and the unit of analysis was a software implementation project of a multinational supplier for the granting of discounts in fitness centers in an air transport company in Brazil. Data were collected through document analysis and interviews with the project manager at the company. The conclusion of the data analysis of this study allowed us to understand the problems that occurred in project management and how the difficulties encountered during project management involving the areas that deal with scope management and stakeholders culminated in the project delay. The intervention performed in the advisory model allowed us to draw a map of problems versus lessons learned. The contribution of this work is consolidated by the preparation of a scope and stakeholder management proposal using good project management practices in non-project contexts.
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