Contribución de liderazgo, compromiso organizativo y cultura organizacional para mejorar la calidad de la educación superior

Autores/as

DOI:

https://doi.org/10.5585/iji.v9i1.18582

Palabras clave:

Liderazgo, Compromiso organizacional, Cultura organizacional, Sistema de aseguramiento interno de la calidad.

Resumen

Objetivo del estudo: La baja calidad de la educación superior en Indonesia ha sido una preocupación y una responsabilidad compartida para solucionarlo desde una edad temprana. La falta de máximo liderazgo, el bajo compromiso organizacional y la cultura organizacional han tenido un impacto en la implementación del sistema interno de garantía de calidad. Este estudio pretende examinar si existe un efecto directo o indirecto del liderazgo y compromiso organizacional en la implementación de un sistema de aseguramiento de la calidad interno mediado por la cultura organizacional en las universidades estatales.

Metodologia / enfoque: Esta investigación utiliza métodos cuantitativos con diseño de análisis de ruta. Cada valor del efecto de las variables exógenas y endógenas se prueba y analiza de forma descriptiva y de ruta para mostrar el aporte de cada variable estudiada. Los datos se recopilaron a través de un cuestionario con una muestra de 221 de una población de 340 poblaciones distribuidas en tres universidades estatales en la ciudad de Ambon, provincia de Maluku, Indonesia.

Originalidad / relevancia: La cultura organizacional juega un papel importante para mediar y contribuir al liderazgo y compromiso organizacional con la implementación del sistema de aseguramiento interno de la calidad en la educación superior.

Principales resultados: La calidad de la educación superior está determinada por muchos factores, pero al incrementar el rol, desempeño, competencia y estilo de liderazgo y apoyado en el compromiso organizacional de manera afectiva, normativa y sustentable, la cultura organizacional se convierte en uno de los marcos para que toda universidad mejore. calidad y competitividad de forma planificada y continua.

Contribuciones teóricas / metodológicas: La cultura organizacional juega un papel importante al mediar y contribuir al liderazgo y el compromiso organizacional para crear situaciones y fomentar la participación de todos los elementos en la aplicación del sistema de aseguramiento interno de la calidad en la educación superior.

Contribuciones sociales / gerenciales: Los resultados de esta investigación pueden ser un nuevo avance para cada facultad, departamento y departamento para preparar posibles líderes profesionales, construir solidaridad y mostrar una cultura académica dinámica, creativa e innovadora.

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Onisimus Amtu, Ambon State Christian Institute, Maluku

Department of Christian Religious Education, Faculty of Christian Education, Ambon State Christian Institute, Maluku

Sjeny Liza Souisa, Ambon State Christian Institute, Maluku

Department of Christian Religious Education, Faculty of Christian Education, Ambon State Christian Institute, Maluku

Lourine Sience Joseph, Ambon State Christian Institute, Maluku

Postgraduate, Ambon State Christian Institute, Maluku

Pitersina Christina Lumamuly, Ambon State Christian Institute, Maluku

Postgraduate, Ambon State Christian Institute, Maluku

Citas

Albright, J. J., & Park, H. M. (2009). Confirmatory factor analysis using amos, LISREL, Mplus, SAS/STAT CALIS.

Alemu, S. D. (2016). Dysfunctional Organization: The Leadership Factor. Open Journal of Leadership, 05(01), 1-7. doi: 10.4236/ojl.2016.51001

Alharbi, M., & Yusoff, R. Z. (2012). Leadership Styles, and Their Relationship With Quality Management Practices in Public Hospitals in Saudi Arabia. International Journal of Economics and Management Sciences, 1(10), 59-67.

Al-Sada, M., Al-Esmael, B., & Faisal, M. N. (2017). Influence of Organizational Culture and Leadership Style on Employee Satisfaction, Commitment and Motivation in the Educational Sector in Qatar. EuroMed Journal of Business, 12(2), 163-188.

Amirin, T. M. (2011). Populasi dan Sampel Penelitian 4: Ukuran sampel rumus Slovin. Erlangga, Jakarta.

Amtu, O., Siahaya, A., & Taliak, J. (2019). Improve Teacher Creativity Through Leadership and Principals Management. Academy of Educational Leadership Journal, 23(1), 1-17.

Amtu, Onisimus. (2015). Evaluasi Kinerja Kepala Sekolah. Bandung: Alfabeta. Cetakan 1.

Armstrong, M. (2006). A Handbook of Human Resource Management Practice (Tenth Edition). London N1 9JN, United Kingdom: Kogan Page Limited.

Barbosa, F. M., Gambi, L. d. N., & Gerolamo, M. C. (2017). Leadership and Quality Management – a Correlational Study Between Leadership Models and Quality Management Principles. Gestão & Produção Journal, 24(3), 438-449.

Barney, J. B. (1986). Organizational culture: can it be a source of sustained competitive advantage?. Academy of management review, 11(3), 656-665.

Bennet, A. B., David. (2004). Organizational Survival in The New World Theintelligent Complex Adaptive System. Burlington, MA 01803: KMCI Press.

Bolden, R., Petrov, G., & Gosling, J. (2009). Distributed leadership in higher education: Rhetoric and reality. Educational Management Administration & Leadership, 37(2), 257-277.

Bolden, R., & Gosling, J. (2006). Leadership Competencies: Time to Change the Tune? Leadership, 2(2), 147-163.

Brahmasari, I. A., & Suprayetno, A. (2008). Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan Serta Dampaknya Pada Kinerja Perusahaan (Studi Kasus Pada PT. PEI HAI International Wiratama Indonesia). Jurnal Manajemen dan Kewirausahaan, 10(2), pp. 124-135.

Bugday Ince, S., & Gounko, T. (2014). Quality assurance in Turkish higher education. European Journal of Higher Education, 4(2), 184-196.

Bungin, H. M. B. (2005). Metodologi Penelitian Kuantitatif: Jakarta: Kencana Prenadamedia Group.

Bush, Tony. & Middlewood, David. (2005). Leading and Managing People in Education. First Edition. SAGE Publications Inc. California, USA.

Davies, J., Hides, M. T., & Casey, S. (2001). Leadership in higher education. Total Quality Management, 12(7-8), 1025-1030.

de Vaus, D. (2002). Surveys in social research. Crows Nest NSW: Allen & Unwin.

Durie, A., Degoma & Beshir, Shetemam, Elias. (2016). Leadership Effectiveness in Higher Education Institutions: The IPA Approach. Arabian J Bus Manag Review, 6(5), 4.

Enders, J., & Westerheijden, D. F. (2014). The Dutch way of new public management: A critical perspective on quality assurance in higher education. Policy and Society, 33(3), 189-198.

Ekroman, S. S. (2007). Quality Assurance Dalam Sistem Pendidikan Tinggi: Jakarta, Depdiknas.

Fathorrahman. (2015). Pengaruh Komitmen Organisasional Terhadap Kinerja dan Kepuasan Kerja Dosen Perguruan Tinggi Swasta di Malang. Paper presented at the Seminar Nasional Bisnis dan Manajemen Malang.

Foskett, N. L., Jacky. (2003). Leading and Managing Education: International Dimensions. London EC2A 4PU: SAGE Publications Company.

Galais, N., & Moser, K. (2009). Organizational commitment and the well-being of temporary agency workers: A longitudinal study. Human Relations, 62(4), 589–620.

Garwe, E. C. (2014). The Effect of Institutional Leadership on Quality of Higher Education Provision. Research in Higher Education Journal, 22.

Ghozali, I. (2017). Model Persamaan Struktural: Konsep dan Aplikasi Dengan Program AMOS 24. Update Bayesian SEM. Semarang: Badan Penerbit Universitas Diponegoro.

Gibson J.L, I. J. M., Donnely Jr., J.H. & Konopaske, R. (2012). Organizations: Behavior, Structure, Processes (Fourteenth Edition ed.). New York: McGraw Hill.

Ginting, R., & Haryati, T. (2012). Kepemimpinan dan Konteks Peningkatan Mutu Pendidikan. Jurnal Ilmaih CIVIS, 2(2/Juli).

Gunawan, J. (2017). Kebijakan Nasional Sistem Penjaminan Mutu Pendidikan Tinggi. Jakarta: Direktorat Penjaminan Mutu.

Hati, S. W. (2013). Pengaruh Kepemimpinan dan Kinerja Dosen Terhadap Mutu Pelayanan di Politeknik Negeri Batam. IQTISHODUNA 9(2): 176-184.

Hou, A. Y. C., Chen, K. H. J., & Morse, R. (2014). Transforming the quality assurance framework for Taiwanese higher education: A glonacal context. Policy and Society, 33(3), 275-285.

Jarvis, D. S. (2014). Regulating higher education: Quality assurance and neo-liberal managerialism in higher education—A critical introduction. Policy and Society, 33(3), 155-166.

Kairys, M. (2018), "The influence of gender on leadership in education management", International Journal of Educational Management, Vol. 32 No. 5, pp. 931-941.

Kartolo, A. B., & Kwantes, C. T. (2018). Organizational Culture, Perceived Societal and Organizational Discrimination. Equality, Diversity and Inclusion: An International Journal, 0(0), null.

Kemenristek-Dikti. (2016). Rencana Pengembangan Pendidikan Tinggi 2015-2019. 1-19.

Kemenristek-Dikti. (2018). Hasil Klasterisasi Perguruan Tinggi Non Vokasi Tahun 2018. Recovered from https://www.ristekbrin.go.id/kemenristekdikti-umumkan-peringkat-100-besar-perguruan-tinggi-indonesia-non-vokasi-tahun-2018/. (Accessed on 06/03/2021)

Koesmono, H. T. (2005). Pengaruh Budaya Organisasi Terhadap Motivasi dan Kepuasan Kerja Serta Kinerja Karyawan Pada Sub Sektor Industri Pengolahan Kayu Skala Menengah di Jawa Timur. Jurnal manajemen dan Kewirausahaan, 7(2), pp. 171-188.

Lasrado, F. (2015). Role of Managerial Leadership in promoting Quality: Experience From Quality Award Winning Organization in UAE. Research Online, 159-167.

Lleras, C. (2005). Path analysis. Encyclopedia of social measurement, 3(1), 25-30.

Leong, C. S., Furnham, A., & Cooper, C. L. (1996). The Moderating Effect of Organizational Commitment on the Occupational Stress Outcome Relationship. Human Relations, 49(10), 1345–1363.

Lee, K. and Schaltegger, S. (2014), "Organizational transformation and higher sustainability management education", International Journal of Sustainability in Higher Education, Vol. 15 No. 4, pp. 450-472.

Lomas, L. (2004). Embedding Quality: The Challenges for Higher Education. Quality Assurance in Education, 12(4), 157-165.

Lyytinen, A., Kohtamäki, V., Kivistö, J., Pekkola, E., & Hölttä, S. (2017). Scenarios of quality assurance of stakeholder relationships in Finnish higher education institutions. Quality in HigHer education, 23(1), 35-49.

Mathis, Robert L. & Jackson H. John. (2010). Human Resource Management. South-Western Cengage Learning. Thirteenth Edition.

Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences/Revue canadienne des sciences de l'administration, 17(4), 319-331.

Meyer, J. P. & N. J. Allen (1991). A Three-Component Conceptualization of Organizational Commitment. Human Resource Management Review 1(1): 61-89.

Mottaz, C. J. (1988). Determinants of Organizational Commitment. Human Relations, 41(6), 467–482.

Middlehurst, R. (1997). Reinventing higher education: The leadership challenge. Quality in Higher Education, 3(2), 183-198.

McNair, D. E., Duree, C. A., & Ebbers, L. (2011). If I Knew Then What I Know Now: Using The Leadership Competencies Developed By the American Association of Community Colleges to Prepare Community College Presidents. Community College Review, 39(1), 3-25.

Muhammad, S. (2014). Kepemimpinan Dalam Sistem Penjaminan Mutu Pendidikan Tinggi. Jurnal Ilmiah Widya, 2(3), 56-67.

Normore, A. and Brooks, J. (2014), "The Department Chair: A Conundrum of Educational Leadership versus Educational Management", Pathways to Excellence: Developing and Cultivating Leaders for the Classroom and Beyond (Advances in Educational Administration, Vol. 21), Emerald Group Publishing Limited, pp. 3-19.

Oyewobi, L., Oke, A., Adeneye, T. and Jimoh, R. (2019), "Influence of organizational commitment on work–life balance and organizational performance of female construction professionals", Engineering, Construction and Architectural Management, Vol. ahead-of-print No. ahead-of-print.

Peraturan Menteri Riset Teknologi dan Pendidikan Tinggi Nomor 62 Tahun 2016 Tentang Sistem Penjaminan Mutu Pendidikan Tinggi.

Putti, J. M., Aryee, S., & Liang, T. K. (1989). Work Values and Organizational Commitment: A Study in the Asian Context. Human Relations, 42(3), 275–288.

QS University Rangkings (2020). Discover the world's top universities. Explore the QS World University Rankings® 2020. Recovered from https://www.topuniversities.com/university-rankings/world-university-rankings/2020. (Accessed on 30/01/2021)

Riggio, R. E. (2016). Leadership. In H. S. Friedman (Ed.), Encyclopedia of Mental Health (Second Edition) (pp. 1-4). Oxford: Academic Press.

Robbins, S. P., & Judge, T. A. (2007). Perilaku Organisasi. Edisi 12. Jakarta: Salemba Empat, Jakarta.

Robbins, P. Stephen. (2003). Organization Behaviour : Concept, Controversies, Aplications. Seventh Edition. Prentice Hall Inc

Romero-Iribas, A. M., & Martínez-Priego, C. (2011). Developing Leadership Through Education for Friendship. Procedia - Social and Behavioral Sciences, 15, 2248-2252.

Sadikoglu, E., & Olcay, H. (2014). The Effects of Total Quality Management Practices on Performance and the Reasons of and the Barriers to TQM Practices in Turkey. Advances in Decision Sciences, 2014, 1-17.

Santa Mira, W., & Margaretha, M. (2014). Pengaruh Servant Leadership Terhadap Komitmen Organisasi dan Organization Citizenship Behavior. Jurnal Manajemen Maranatha, 11(2).

Serafimovska, H., & Ristova, E. (2011). The Impact of Leadership on Achieving Total Quality Management. MTM International Virtual Journal, 5(3), 3-6.

Seyfried, M., & Pohlenz, P. (2018). Assessing quality assurance in higher education: quality managers’ perceptions of effectiveness. European Journal of Higher Education, 8(3), 258-271.

Shore, L. M., & Martin, H. J. (1989). Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions. Human Relations, 42(7), 625–638.

Sila, I. M. (2017). Peranan Manajemen Mutu Pendidikan Tinggi Berbasis SPMI Dalam Meningkatkan Pelayanan Untuk Mewujudkan Pendidikan Berkualitas. Jurnal Widya Accarya, 8(2).

Sommer, S. M., Bae, S.-H., & Luthans, F. (1996). Organizational Commitment Across Cultures: The Impact of Antecedents on Korean Employees. Human Relations, 49(7), 977–993.

Solansky, S. (2014), "Education and experience impact leadership development psychological empowerment", Leadership & Organization Development Journal, Vol. 35 No. 7, pp. 637-648.

Spendlove, M. (2007), "Competencies for effective leadership in higher education", International Journal of Educational Management, Vol. 21 No. 5, pp. 407-417.

Surnyaman. (2018). Indonesian Private University Lecturer Performance Improvement Model to Improve a Sustainable Organization Performance. International Journal of Higher Education, 7(1), 59-68-17.

Suci, A. (2017). Penjaminan Mutu Perguruan Tinggi: Dilema Politik Organisasi dan Urgensi Penggunaan Profesional Eksternal. Jurnal Penjaminan Mutu, 3(2), 215-222.

Sumardjoko, B. (2010a). Faktor-Faktor Determinan Peran Dosen Dalam Penjaminan Mutu Perguruan Tinggi. Cakrawala Pendidikan(3).

Sulaiman, A., Wibowo, Budi, Udik. (2016). Implementasi Sistem Penjaminan Mutu Internal Sebagai Upaya Meningkatkan Mutu Pendidikan di Universitas Gadjah Mada. Akuntabilitas Manajemen Pendidikan, 4(1), 17-32.

Suti, M. (2011). Strategi Peningkatan Mutu di Era Otonomi Pendidikan. Jurnal Medtek, 3(2).

Tampi, J., Bryan. (2014). Pengaruh Gaya Kepemimpinan dan Motivasi Terhadap Kinerja Karyawan Pada PT. Bank Negara Indonesia,Tbk (Regional Sales Manado). Jurnal Acta Diurna, III(4), 1-20.

Tampubolon, M., & Harati, R. (2019). Role of organizational culture, communication and leadership style on job satisfaction. International Journal of Research in Business and Social Science (2147-4478), 8(5), 308-315.

Taylor, A., & Hill, F. M. (1992). Implementing TQM in Higher Education. International Journal of Educational Management, 6(4), null.

Tierney, W. G. (1988). Organizational culture in higher education: Defining the essentials. The Journal of Higher Education, 59(1), 2-21.

Trivellas, P., & Dargenidou, D. (2009). Leadership and Service Quality in Higher Education: The Case of the Technological Educational Institute of Larissa. International Journal of Quality and Service Sciences, 1(3), 294-310.

Undang-Undang Nomor 20 Tahun 2003 Tentang Sistem Pendidikan Nasional

Undang-Undang Nomor 12 Tahun 2012 Tentang Pendidikan Tinggi

Vallett, C. M. (2010). Exploring the relationship between organizational virtuousness and culture in continuing higher education. The Journal of Continuing Higher Education, 58(3), 130-142.

Wicaksono, G. W., & Al-Rizki, M. A. (2018). Peningkatan Kualitas Evaluasi Mutu Akademik Universitas Muhammadiyah Malang Melalui Sistem Informasi Mutu (SIMUTU). Jurnal Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control, 1(1), 1-8.

Yanto, H., Yulianto, A., Sebayang, L. K. B., & Mulyaga, F. (2017). Improving the compliance with accounting standards without public accountability (SAK ETAP) by developing organizational culture: A case of Indonesian SMEs. Journal of Applied Business Research, 33(5), 929.

Zeffane, R. (1994). Patterns of Organizational Commitment and Perceived Management Style: A Comparison of Public and Private Sector Employees. Human Relations, 47(8), 977–1010.

Descargas

Publicado

2021-04-26

Cómo citar

Amtu, O., Souisa, S. L., Joseph, L. S., & Lumamuly, P. C. (2021). Contribución de liderazgo, compromiso organizativo y cultura organizacional para mejorar la calidad de la educación superior. International Journal of Innovation – IJI, 9(1), 131–157. https://doi.org/10.5585/iji.v9i1.18582

Número

Sección

Articles