Projetos Complexos: Estudo de Caso sobre a Complexidade dos Projetos de Engenharia de Telecomunicações em uma Empresa do Setor de Óleo e Gás

Frederico Gonzaga Lafetá; Carlos Frederico de Oliveira Barros; Paulo de Oliveira Coelho Dutra Leal

doi:10.5585/gep.v7i1.382

Authors

Frederico Gonzaga Lafetá UFF - Universidade Federal Fluminense
Carlos Frederico de Oliveira Barros UFF - Universidade Federal Fluminense
Paulo de Oliveira Coelho Dutra Leal UFF - Universidade Federal Fluminense

DOI:

https://doi.org/10.5585/gep.v7i1.382

Keywords:

Project Management, Complex Project, Complexity.

Abstract

The topic of the research is complex projects management. The study of complexity of projects emerges as traditional approaches become obsolete or ineffective. This research objective is to identify the factors that influence the complexity of the projects developed by the company. In order to accomplish the research, theoretical and structural fundamentals of complex projects were reported. This descriptive exploratory research was conducted through a case study in a telecommunication projects sector of a Brazilian oil and gas company. Interview, observation and research documents were used as instruments for data collection. Data analysis was based on theoretical framework of project management and dimensions proposed by Geraldi, Maylor and Williams (2011): structural complexity, uncertainty, dynamic complexity, pace and sociopolitical complexity. The survey found that dimensions of complexity act simultaneously and are interdependent. It was evidenced that several factors influence the complexity of the projects, such as the efficiency of the organization and the autonomy of the project manager. We conclude that the theory of complex projects offers an alternative view to traditional approaches project management.

Author Biographies

Frederico Gonzaga Lafetá, UFF - Universidade Federal Fluminense

PMP, Mestre em Engenharia de Produção e Sistemas Computacionais pela Universidade Federal Fluminense (UFF).

Carlos Frederico de Oliveira Barros, UFF - Universidade Federal Fluminense

Professor D.Sc na Universidade Federal Fluminense.

Paulo de Oliveira Coelho Dutra Leal, UFF - Universidade Federal Fluminense

Mestre em Engenharia de Produção e Sistemas Computacionais pela Universidade Federal Fluminense (UFF).

References

Aritua, B., Smith, N. J., & Bower, D. (2009). Construction client multi-projects–A complex adaptive systems perspective. International Journal of Project Management, v. 27, n. 1, p. 72-79.

Baccarini, D. (1996). The concept of project complexity—a review. International Journal of Project Management, v. 14, n. 4, p. 201-204.

Bardin, L. (1977). Análise de Conteúdo. Lisboa, Portugal: Edições 70.

Cauchick Miguel, P. A. & Sousa, R. (2012). O Método do Estudo de Caso na Engenharia de Produção. In CAUCHICK MIGUEL, P. A. (coord.) - Metodologia de Pesquisa em Engenharia de Produção e Gestão de Operações. 2.ª ed. Rio de Janeiro: Elsevier, p. 131-148.

Dunović, I. B., Radujković, M. & Škreb, K. A. (2014). Towards a New Model of Complexity–The Case of Large Infrastructure Projects. Procedia-Social and Behavioral Sciences, v. 119, p. 730-738.

Geraldi, J., & Adlbrecht, G. (2007). On faith, fact and interaction in projects. Project Management Journal. v. 38. n. 1, p. 32-43.

Geraldi, J., Maylor, H., & Williams, T. (2011). Now, let's make it really complex (complicated) A systematic review of the complexities of projects. International Journal of Operations & Production Management, v. 31, n. 9, p. 966-990.

Gil, A. C. (2010) Como elaborar projetos de pesquisa. 5. ed. São Paulo: Atlas.

Lafetá, F.G.; Gomes, I.V.S.; Batistini, A.A. & Barros, C.F. (2014). Gestão de Projetos: da antiguidade às tendências do século XXI. XXXIV Encontro Nacional de Engenharia de Produção - ENEGEP. Curitiba, PR: ABEPRO.

Maylor, H., Vidgen, R. & Carver, S. (2008). Managerial complexity in project-based operations: A grounded model and its implications for practice. Project Management Journal, v. 39, n. S1, p. S15-S26, 2008.

Meredith, J. R. & Mantel, S. J. (2003). Administração de projetos: uma abordagem gerencial. 4 ed. Rio de Janeiro: Livros Técnicos e Científicos.

PMI – Project Management Institute (2013). Um Guia do Conjunto de Conhecimentos em Gerenciamento de Projetos. (Guia PMBOK®) 5ed. Newton Square: Project Management Institute, Inc.

Prado, D. (2011). Planejamento e controle de projetos. Nova Lima: INDG Tecnologia e Serviçoes Ltda.

Remington, K., Zolin, R., & Turner, R. (2009). A model of project complexity: distinguishing dimensions of complexity from severity. In: International Research Network Of Project Management Conference, Berlin.

Shenhar, A. J. & Dvir, D. (2007). Reinventing project management: the diamond approach to successful growth and innovation. Boston: Harvard Business Review Press.

Tatikonda, M. V.& Rosenthal, S. R. (2000).Technology novelty, project complexity, and product development project execution success: a deeper look at task uncertainty in product innovation. IEEE Transactions on Engineering Management. v. 47, n. 1, p. 74-87.

Turner, J. R. & Cochrane, R. A. (1993). Goals-and-methods matrix: coping with projects with ill-defined goals and/or methods of achieving them. International Journal of project management, v. 11, n. 2, p. 93-102.

Turrioni, J. B. & Mello, C.H.P. (2012). Metodologia de pesquisa em engenharia de produção: estratégias, métodos e técnicas para condução de pesquisas quantitativas e qualitativas. [Apostila do curso de Especialização em Qualidade e Produtividade]. Universidade Federal de Itajubá. Itajubá, MG.

Valle, A. B., Cierco, A. A., Soares, C. A. P., & Finocchio, J., Jr. (2010). Fundamentos do gerenciamento de projetos. Rio de Janeiro: Editora FGV.

Vieira, S. Como Escrever Uma Tese. (2008). 6 Ed. São Paulo: Atlas.

Voss, C; Tsikriktsis, N. & Frohlich, M. (2002). Case research in operations management. International Journal of Operations & Production Management, v. 22, n. 2, p. 195-219.

Whitty, S. J. & Maylor, H. (2009). And then came complex project management (revised). International Journal of Project Management, v. 27, n. 3, p. 304-310.

Williams, T. M. (1999). The need for new paradigms for complex projects. International Journal of Project Management. v. 17, n. 5, p. 269-273, 1999.

Williams, T. M. (2002). Modelling Complex Projects. Chichester: Wiley.

Yin, Robert K. (2005) Estudo de Caso - Planejamento e Métodos. São Paulo: Bookman.