Vol. 15 No. 1 (2017): (Jan-Mar)

Published: 2017-03-28

Papers

  • ISO/IEC 17025: accreditation costs in a Brazilian public university

    Rodrigo Bender, Morgana Pizzolato, Filipe Albano
    1-14
    DOI: https://doi.org/10.5585/exactaep.v15n1.6526

  • Innovation management in a rubber and thermoplastics company

    Vanessa Theis, Bruna Haubert, Joice Zmijewski, Dusan Schreiber
    15-30
    DOI: https://doi.org/10.5585/exactaep.v15n1.6645

  • Computerized workflow systems in customer service: a study at a health insurance carrier

    Sonia Francisca Monken, Claudio de Oliveira Miraldo, Aléssio Bessa Sarquis, Lara Jansiski Motta, André Andrade Longaray, Rosana da Rosa Portella Tondolo
    31-46
    DOI: https://doi.org/10.5585/exactaep.v15n1.6567

  • Application of Discrete Event Simulation to proposals for improvements in an automotive assembly line

    Caroline Kuhl Gennaro, Mario Sergio Correa, Mario Sergio Correa, Maria Celia de Oliveira, Maria Celia de Oliveira, André Luis Helleno, André Luis Helleno
    47-56
    DOI: https://doi.org/10.5585/exactaep.v15n1.6639

  • Impact of the use of ERP systems on strategic dimensions of small and medium-sized businesses

    Renato Borges Fernandes, Guilherme André Braga, Bruna Suelen Martins, Custódio Genésio da Costa Filho, Ronaldo Pereira Caixeta, Luiz Marcelo Antonialli
    57-74
    DOI: https://doi.org/10.5585/exactaep.v15n1.6595

  • Risk analysis in engineering projects: using PERT/CPM with simulations

    Walter Roberto Vergara, Renata Tais Teixeira, Juliana Suemi Yamanari
    74-88
    DOI: https://doi.org/10.5585/exactaep.v15n1.6779

  • Use of AHP to identify quality losses in manufacturing companies: a case study

    Juliana Valença Sousa, Taciana de Barros Jerônimo, Fagner José Coutinho de Melo, Joás Tomaz de Aquino
    89-100
    DOI: https://doi.org/10.5585/exactaep.v15n1.6691

  • Line balancing and facility layout: case study on a production line for construction machinery booths

    Isaac Messias Diniz Oliveira, Carla Canha da Paz, Adriano Maniçoba da Silva, William de Paula Ferreira
    101-110
    DOI: https://doi.org/10.5585/exactaep.v15n1.6697

  • The importance of the PDCA tool in an industrial port process: a case study in a ship loader

    Saymon Ricardo Oliveira Sousa, Cleiton Oliveira Silva, Ícaro Romolo Sousa Agostino, Pedro Couto Frota, Ricardo Daher Oliveira
    111-124
    DOI: https://doi.org/10.5585/exactaep.v15n1.6912

  • Knowledge management and safety at work: an analysis at an automaker

    Jorge Muniz Jr., Marcelo Miguel Cruz, Mariana Oliveira Alves da Fontes, Guilherme Braga Aguiar De Maria, Graziela Paiva Cunha
    125-136
    DOI: https://doi.org/10.5585/exactaep.v15n1.6727

  • Lean and QRM: different or similar? A review of the literature

    Fernando José Gómez Paredes, Dr. Moacir Godinho Filho
    137-154
    DOI: https://doi.org/10.5585/exactaep.v15n1.6844

  • Planning projects with Life Cycle Canvas (LCC): a study on a state public infraestructure project

    Bruno Campelo Medeiros, Manoel Veras de Sousa Neto, Anna Claudia dos Santos Nobre, Gustavo Maurício Filgueiras Nogueira
    155-170
    DOI: https://doi.org/10.5585/exactaep.v15n1.6947