Nogueira de Oliveira Boffi SA, Querido Oliveira EADA, Carnielo MF, Santos VDS. Application of the Methodology of Balanced Scorecard in the Quality Evaluation System of a Strategic Business Unit<Br>Http://Dx.Doi.Org/10.5585/Riae.V9i3.1693. Rev. Ibero-Am. de Est. - RIAE [Internet]. 2011 Jan. 28 [cited 2024 Nov. 12];9(3):139-73. Available from: https://uninove.emnuvens.com.br/riae/article/view/15044