Oliveira, A.R. de M. et al. 2010. The strategy formulation process in the "leite" restaurant: a study between 1882 and 2009. Revista Ibero-Americana de Estratégia. 9, 2 (Nov. 2010), 25–50. DOI:https://doi.org/10.5585/ijsm.v9i2.1664.