LOURENÇO, Cléria Donizete da Silva; SETTE, Ricardo de Souza. Relationship Marketing in Retail Companies: Positive and Negative Aspects. ReMark - Revista Brasileira de Marketing, [S. l.], v. 12, n. 3, p. 152–178, 2013. DOI: 10.5585/remark.v12i3.2513. Disponível em: https://uninove.emnuvens.com.br/remark/article/view/12005. Acesso em: 9 nov. 2024.