MANTOVANI, Danielle; KORELO, José Carlos; PRADO, Paulo Henrique Muller; SANTOS, Tatiane SIlva dos. Emotional Suppression as a Moderator for the Impact of a Transgression on Consumers’ Satisfaction. ReMark - Revista Brasileira de Marketing, [S. l.], v. 12, n. 4, p. 27–43, 2013. DOI: 10.5585/remark.v12i4.2537. Disponível em: https://uninove.emnuvens.com.br/remark/article/view/12497. Acesso em: 9 nov. 2024.