Identification and Mitigation of Risks associated with Stakeholders in IT Projects: A Case Study in the Period of Merger in the Telecoms Industry

Resumo

This paper identifies risks associated with stakeholders in IT projects in the period of merger in telecommunications companies and proposes mitigation actions. It adopts an interpretive epistemology in an exploratory case study. The results include a list of unique risks in IT projects in such a period and recommendations for mitigating the risks identified in the study. The theoretical contribution is a list of risks during the merger of telecommunications companies, and the contribution to the practice enables project managers apply the findings identified and mitigations in the risk management in IT projects in a similar setting.